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Ray MacDonald is a technologist and business leader that has been building lasting value through innovative global strategy and execution for 25 years.  Able to drive transformation balanced with key employee recruitment and retention.  Expertise is from global roles as head of Enterprise Architecture, leading Shared Service Operations, and as chief technology architect in both large and start-up companies.  Originally from a customer focused sales and marketing background you'll find plain business language explaining technological needs.

Leadership positions with TD Bank (through IBM), Loblaw Companies, Sun Life Financial, Bell Canada (through Sun Microsystems), Marsh/Mercer, and Oracle Corporation successfully dealt with the most complex challenges by driving innovative change.

Domain knowledge of infrastructure and applications in Cloud, Mobile, Analytics, Social Networks, Big Data, Device Management, Security Strategy, Application Development Lifecycle, Open Source usage, and large global deployment management.

International head office workplaces have included Toronto - New York - London - Boston - San Francisco which brings a depth and breadth of experience for enterprise-wide effectiveness.

  • Engaging Communicator and Presenter (all levels and audiences)

  • Enabling Facilitator enhancing Business with Technology (people + process + technology)

  • Expanding a Career that has worked at all levels (hands-on technical to strategic IT executive leadership)

[optionally view Ray's LinkedIn page ]  View Ray's 1 page at-a-glance view PDF


Senior Project Executive   3+
Responsible at IBM for TD Bank (largest account in Canada) since July 2012.  As Project Executive led and delivered infrastructure service design and transition for MBNA Mastercard, Aeroplan VISA, and other programs/projects.
Currently acting/interim Segment Technology Executive (AVP role) establishing new services for ITS organization (since April 2015).
Senior Director 3+ Transformed IT Infrastructure and later Enterprise Architecture.  Established new SAP and Supply Chain environments, including developing Store 2.0, Network 2.0, Data Centre 2.0 strategies.
Assistant Vice President Sun Life Financial logo 1+ Restructured IT Infrastructure to a lower-cost more effective global operations and technical support shared services model and established a shift to a performance culture.
Technical Account Manager (TAM) & Senior Architect Sun Microsystems logo Bell Canada 3+
Relationship services and technical solution architecture provided to Canada's largest telecommunications companies (Bell, Telus, Amdocs).  Extensive work at Bell Canada creating adaptive infrastructure. 
Assistant Vice President Marsh Inc. basic logoMercer HR logo 3+ Global Technology Architecture, provided management of global technology architecture and standards for the consolidation of computing services among the 11 operating companies (included Marsh, Mercer, and Putnam Investments).
Director Mobshop logo   Led global IT at a former San Francisco based dot.com - turned - ASP company specialising in aggregate purchasing with R&D in Toronto; Marc Andreessen was a key investor and Board member - ceased operations December 2001.
Project Manager air canada 7 mths
Create Project Charter and kick-off planning for the information technology aspects of what was the largest construction project in North America (the $3.5B new terminal at the Toronto Int'l AirportAlso delivered new traveller way-finding and new FIDS integration system.
Chief Architect, Director, Sr Manager  oracle logo 7+ Began with management of Canadian I.T., data centres, North American technical staff operations (service/delivery), became member of the management team at global headquarters creating and running "Global Networks" division (a $38M, 140 staff operation overseeing a $300M global Telco spend - reducing it by 40%), and finally responsible for Oracle's world-wide network architecture architecting the consolidation of 65 data centres to 4 as part of Oracle's "save $1billion" a well publicized initiative.

First-half of career involved programming, systems administration (UNIX & databases), technical analysis, sales, and marketing (product management) for high-technology companies:

  • Systems Specialist at Jonas & Erickson Software Technology Inc. (2 years - marketing and customer support, UNIX products)
  • Senior Marketing Rep (sales) at Tandy Business Products (InterTan Canada Ltd.) (2 years - sales of UNIX based solutions)
  • Consultant/programmer MacDonald Consulting (various contracts including 2 at Northern Telecom (NorTel), Moog Canada, Canada Packers, M-O Freightlines)

Jonas & Erickson logo  Tandy Computers Radio Shack logo  Nortern Telecom logo  MacDonald Consulting


Executive MBA

Graduate Diploma in Management
Athabasca University CIM logo 2010

Business Marketing Diploma

Sales & Marketing Specialist
Sheridan College, Oakville, Ontario logo 2006

Ivey Leadership

Ivey/CIPS Managing Information Technology Effectively

University of Western Ontario Ivey Business School Executive Development 2010


ITIL Certified



Send mail to ray@raymacdonald.com with questions or comments about this web site.
Copyright 2015 Ray MacDonald
Last modified: 08/23/15